My name is Josh, I’m 33 years young, from the Philippines. Just a brief introduction about myself – I’m heavily interested in personal growth, financial freedom, fitness, meditation, reading, music, art, food, and psychology. I’m resourceful, intuitive, communicative, proactive, responsible, truthful, organized, detail-oriented, a team player, someone who thinks outside the box, and someone who values time. I have over 7 years of experience working as a Virtual Assistant in the online industry – 3 years in an office-based BPO Company, and 4 years working from home. I’ve had the pleasure to be able to work with various clients – business coaches, life coaches, start-up entrepreneurs, property developers, digital marketing agencies, and other Virtual Assistants as well. During my 7 years, I have acquired several skill sets, including (but not limited to) the following: 1. General Virtual Assistance – basic researching, data entry, scheduling appointments, calendar management, email management, transcription, travel bookings, and creating SOPs. 2. Social Media Management – creating/scheduling posts based on topics given, moderating content, inbox management, basic Facebook Ads, and basic Facebook analytics. 3. Writing – writing articles, blog posting, SEO Writing via WordPress, and proposal writing. I have just recently started creating/researching content via ChatGPT. 4. Customer Support (non-voice) – chat support, answering customers’ concerns, processing customer requests, handling complaints, and processing refunds. 5. Email Marketing – creating email marketing campaigns, email blasts, making sure each campaign is correctly set up 6. Property/Deal Sourcing and Business Development – sending out cold emails for potential properties that have our specific requirements, initiating first contact with Estate Agents/Landlords, following up with deals, finalizing deals, onboarding new clients 7. Competitive Analysis – researching the competition, price-checking products/services, analyzing content that works, analyzing competitors’ target markets, tracking social media content scheduling, and testing competitors’ processes/products. 8. Basic Graphic Design – creating graphics using clients’ branding materials via Canva 9. Project Management – overseeing that tasks are assigned properly via Asana, Trello, and Basecamp, setting deadlines for team members, proofreading content, double checking graphic designs to see if they match with a client’s specifications, task assignments, employee follow-ups, creating/setting meetings with client and employees 10. Team Lead – creating progress reports, scheduling daily/weekly employee sit-downs, Team Building workshops, skill assessments, hiring/onboarding new employees, creating monthly evaluation reports, and organizing skill/talent workshops.