Hi! My name is Daibby from Philippines, and I’d love to take a couple of minutes to tell you why hiring me will be a benefit to your organization. I have worked as a customer service agent wherein I did assist customers through inbound phone call. I was able to assist customers as well through chat support and I have tried communicating with 3 customers at the same time as we call it as PUSH 3 setting. I was able to assist customers as well through email, responding to their queries and resolving their issues for the last 3 years. I've actually been with Concentrix for 4 years and 5 months and the 1 year and 5 months that has been remaining, they were able to promote me as a subject matter expert assisting agents to resolve customers issue for 7 months and after that, I became a coach until I resigned. I know you are wondering as to why I resigned and I really do love my job but I also want to explore as I want to improve my knowledge and skills and also have a career. My supervisors and co-workers always say that I am very keen into details wherein I want all information be right and accurate. I excel at time management as I want my work to be done nice and smoothly. I also do excel at doing admin tasks since I was a coach, I do coaching sessions but also tasks like using word, powerpoint, excel, slack and other tools to track each of my teammates performance and progress. If you're looking to have a dedicated virtual assistant, I can assure you that I fit for the job because even though I already have knowledge and skills, I still want to learn new things that will improve me as well as help your company. I am eager to learn new things that will help me do my job effectively and I really do love having tasks provided to me and finishing it on a timely manner. I'm the right person for the job. I look forward to meeting you and discussing how I can be of value to your company. Thanks!