I am Christian Emman Dacayo. You can call me Emman. With over five years of experience in the BPO industry, a diverse skill set in technical, email, and chat support, and certifications in Virtual Assistance, Social Media Marketing, and Facebook Ads, I am confident in my ability to contribute effectively to your team. During my tenure in the BPO sector, I developed a strong aptitude for handling technical issues, managing email and chat support inquiries, and delivering exceptional customer service. My ability to troubleshoot complex problems, coupled with my commitment to maintaining high service standards, has consistently resulted in positive feedback and successful resolution of client concerns. My dedication to teamwork and continuous improvement has been a driving force in my career, ensuring that I not only meet but exceed performance expectations. In addition to my BPO experience, I have pursued professional development in Virtual Assistance, Social Media Marketing, and Facebook Ads. These certifications have equipped me with a comprehensive understanding of digital marketing strategies and the tools needed to optimize online presence and engagement. Outside of my professional experience, I am an enthusiastic badminton player. This hobby has honed my teamwork skills and taught me the importance of dedication and perseverance, qualities that I bring into my professional life. My commitment to being a team player and my proactive approach to problem-solving will enable me to make a meaningful contribution to your organization. I look forward to the opportunity to discuss how my background and skills align with your needs.