Ma. Alobelle G. Rivera 361-C Purok 1, Pinsao Proper, Baguio City Benguet Philippines, 2600 [hidden] [hidden]9 Objective: To be able to fulfil required duties and to secure positions that will fully develop and utilize my skills in leadership, communication, public relations, customer’s satisfaction and organization. Work Experience: ● G1 Lodge Designer Hotel - Warehouse Custodian/ Purchaser - Checking of inventory inside the warehouse every once a week, releasing of stocks to each department everyday, doing purchase orders and requisitions for the hotel every other day, manual counting of stocks for every department every end of the month, doing requests for payments for partner suppliers, maintaining the freshness of goods. From May 16, 2019 - May 25, 2020 ● Best Center Sports - Baguio - Secretariat - I assist students who would like to enroll for summer classes to learn basketball and volleyball. Seasonal (Summer of 2017, 2018, 2019) ● ABC360 Philippines - Baguio - Online English Tutor - Trained to teach students from China to learn the english language. My team catered to teenagers, college students and working individuals who want to pass the IELTS EXAM. From August 15, 2015- February 28, 2016 ● Convergys – Baguio - Customer Service Representative - Assigned to a pioneer line of business from an online shopping account. We helped customers by walking through the account's website, dealing with problems like returning an item, refunding of payment, applying rewards, checking out, looking for an item and assisting in auctions. From December 10, 2014 – May 30, 2015 ● Sitel Philippines – Baguio - Customer Service Representative - I Assisted customers for a bank account. We help the customers through phone calls by processing their payment, checking their balance from their account, explaining the amount of interest form their credits and everything related to their credit cards. We also helped them walk through the account's website. From May 6, 2014 – December 1, 2014 Educational Attainment College Baguio College of Technology BS Information Technology Yr. 2009 – October 2013 (undergraduate) Certificates: ● NC II Computer Hardware Servicing Tesda - April 14, 2012 ● PC Troubleshooting Baguio College of Technology - October 21, 2011 Secondary Phases Learning Center M. Ponce St. Quezon Hill, Baguio City Year Graduated: 2007 Primary Phases Learning Center M. Ponce St. Quezon Hill, Baguio City Year Graduated: 2003 Personal Data Date of Birth: June 12, 1991 Place of Birth: Baguio City, Benguet Height: 4’10 Weight: 65 kg Dialects: English, Filipino Special Skills ● Can work under pressure with or without supervision ● Can utilize Microsoft Office tools (Word, Excel and PowerPoint) ● Can do basic computer troubleshooting (end user and software issues ● Data entry ● Good on socializing and communicating with others ● Trained to do multitasking ● Can be trusted and willing to have training with any tasks assigned Character Reference ● Christine T. Eulogio Operations Manager G1 Lodge Designer Hotel 0[hidden] ● Sarah M. Yuson HR - Accounting G1 Lodge Designer Hotel 0[hidden] ● Aldrin B. Flores Secretariat Best Center Sports - Baguio 0[hidden] ● Bianca M. Jacob Customer Service Representative Convergys (now Concentrix - Baguio) 0[hidden] ● Sabina R. Aquino Learning Specialist - Bank Account Sitel Philippines - Baguio 0[hidden]