Hi, I’m Risper Maina, a detail oriented Virtual Assistant with a passion for organization, efficiency, and exceptional customer service. With over three years of experience in executive support, customer service, and social media management, I help businesses and professionals stay organized, engage their audience, and create seamless workflows. I thrive on handling the behind the scenes tasks that keep businesses running smoothly. Whether it’s managing your schedule, handling customer inquiries, or crafting engaging social media content, I make sure everything is in place so you can focus on the bigger picture. What I bring to the table: ✔ Executive & Administrative Support – Managing calendars, emails, travel coordination, and document preparation to keep your day structured and stress-free. ✔ Customer Support – Providing top-tier assistance via email, phone, and live chat, ensuring every client feels heard and valued. ✔ Social Media Management – Creating and scheduling content, responding to messages, and analyzing performance to boost engagement and brand visibility. ✔ Project & Task Management – Keeping things on track with tools like Trello and Asana, so deadlines are met and goals are achieved. ✔ Tech & CRM Proficiency – Skilled in tools like Microsoft Office, Google Workspace, Slack, Zoom, Zendesk, HubSpot, Zoho CRM, Meta Business Suite, Hootsuite, and Canva to ensure smooth communication and workflow. I’m here to take care of the details so you can focus on what truly matters growing your business and achieving your goals. Let’s work together to make your operations more efficient, your clients happier, and your brand stronger.