I am a highly skilled and experienced professional with a strong background in customer service, virtual assistance, and sales management. With a proven track record of delivering exceptional service, I have worked for reputable companies such as Teleperformance and Convergys, handling customer service roles in health insurance and retail accounts, as well as providing email support. In my role as a Virtual Executive Assistant at Mamaya Co., I efficiently managed various administrative tasks, including record keeping, social media management, scheduling meetings and appointments, file organization, and email communication. Proficient in using CRM systems like Zoho and Trello, along with tools such as Google Calendar and Drive, I also have experience in dropshipping, internet research, and data management using Excel. As the Product Team Manager/Sales Manager at QwikFone Company, I successfully led the team in sales management, product restocking, and pricing. I ensured accurate product descriptions, provided training to staff, and effectively managed the team, showcasing strong skills in sales strategies, product management, and team leadership. Currently employed as a Reservations Staff at Pearl Farm Resort, I handle phone inquiries, process reservations, perform front desk administrative tasks, and manage payment processing. With excellent communication skills, I provide guests with arrival details, room quotations, and promotions. In addition to my extensive work experience, I have served as a virtual assistant in various roles, including data entry, making itinerary, booking a flight, creating events in google calendar, and research. Offering services in lead generation, executive assistance, customer service, social media management, and dropshipping, I am proficient in using a wide range of tools such as CRM systems (e.g., MOJO), VPN, Trello, Google Drive, Google Calendar, Excel, WhatsApp [hidden] Business, Skype, Asana, Slack, LinkedIn Helper, Instagram, Facebook, and Phlanx-D7. With a diverse skill set, a strong work ethic, and a commitment to delivering exceptional service, I am ready to provide effective support to clients in various capacities. I am dedicated to meeting their needs and achieving their goals, and I am available to work right away, anytime. You may contact me through WhatsApp/Viber/Telegram with this number +[hidden]38.