Experienced Amazon Seller Central Specialist I am an Amazon Seller Central Specialist with comprehensive expertise in managing and optimizing multiple Amazon Seller Central accounts. My skill set includes navigating Amazon policies, creating and appealing cases, ensuring listing compliance, updating listings, troubleshooting accounts, conducting account health reviews, creating shipments, and maintaining compliance with Amazon's Terms of Service. Seller Support and Customer Service Proficient in both Fulfilled by Amazon (FBA) and Fulfilled by Merchant (FBM) support, I excel in providing resolutions for a wide array of Amazon selling issues and customer concerns. Key Skills: Account Management: Proficient in managing accounts and handling financial responsibilities. Customer Service: Skilled in delivering excellent customer service and resolving issues efficiently. Detail Page Accuracy: Trained in correcting incorrect information on detail pages. Amazon Internal Tools: Expert user of Amazon's internal tools for various operational tasks. Lead Generation & Social Media: Experienced in generating leads and managing social media. Sales Reporting: Capable of preparing detailed weekly sales reports. Customer Feedback: Adept at determining and addressing customer negative reviews. Seller Performance Analysis: Skilled in analyzing seller performance metrics. Shipment Management: Proficient in tracking, creating, and updating shipments. Platform Monitoring: Experienced in monitoring multiple online platforms, including Amazon (US, DE, FR, UK, IT, NL, ES), Kaufland, and C Discount. Promotion Management: Responsible for issuing vouchers for promotional activities. Communication Tools: Familiar with Zendesk and other communication tools.