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Artificial Intelligence, Digital Marketing, SEO Writing, Data Entry, Virtual Assistant, AI (Artificial Intelligence) HW/SW, Airbnb, CRM, Email Marketing, Social Media Marketing, Public Relations, Real Estate, Live Chat Operator, Administrative Support, Chat Support, Inbound Marketing
Social Media Management, Graphic Design, Data Entry, Email Handling, Excel, Virtual Assistant, Email Marketing, Calendar Management, Administrative Support, Lead Generation
Having worked in the BPO sector since 2014, I have developed my abilities in a variety of fields, such as retail, sales, and telecommunications, all the while maintaining a strong dedication to providing top-notch customer service. Managing incoming and outgoing calls, emails, SMS, and chat conversations marked the beginning of my journey, always keeping the needs of the client first. I gained experience in team management, agent development, coaching, and administrative work when I was promoted to team lead. I made the switch to a virtual assistant position in 2023, where I was able to broaden my skill set to encompass lead generation, cold calling, administrative work, and more. I am excited to add a versatile skill set to your team as a result of my varied expertise. I'm sure that my track record of successfully overseeing several accounts and upholding high standards for customer service makes me a prime choice.