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Marlon Q.
$700.80/Month
Philippines
Member since:
Last logged: ago
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Virtual Assistant Customer Service
I work at the back end of the office as a support for all documentation of sales team going to the processing of installation. We encode all information necessary and correct all that is needed so that installation will be done swiftly. I applied as an IT administrator last March of this year and was accepted to Microsoft O365. This was a challenge to me as this is a new learning and knowledge base for me. It was a challenge that I accepted and it was a hurdle that I almost lose hope. With perseverance and with the experience that I have I was able to pull it through. I have learned a lot from handling the cloud services. I have so much more to learn from this account. The cloud services is a wide scope of service that will help personal and business to gain security and better access for their files. I also handled Phone and Chat with customers – handling issues of customers about orders and payments. Account Change – handles concern of customers who has forgotten their password. Secure information to protect data information. Resolution Specialist – Takes in escalation calls and resolve issues with agents via chat.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $700.80/Month | Full-Time | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $700.80/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
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