I took Bachelor of Science in Business Administration during college years and started my first job in a US Telecommunications company in 2015. I have worked in three Telco for the last five years accepting calls and resolving issues daily. It shaped me to become better in communicating, negotiating, and learning different processes. I am highly motivated and progress-focused Customer Service Representative with a long-standing background in this industry. Throughout the course of my career, I have perfected my account management and customer service abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous role, I contributed communication, customer service, and inbound call handling toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong problem-solving talents. I enjoy collective brainstorming sessions which all me to coordinate activities to achieve a common goal. I have been in the sales industry too. Inbound, outbound, and locally. I have over a year experience in Account Management where I have done Data Entry, Internet Research, Lead Generation/Leads, Cold Calling, Email Handling, Appointment Setting, and Phone Support. I, personally, am doing business locally as well. I'm selling beauty and health products. Regularly posting advertisement on social media. Responding to queries and concerns thru messaging chat. I'm also a franchisee of a food business but due to current worldwide situation plans for it are postponed. I am very open to new learning and experience. Goal, career oriented, and self-motivated. I learn fast and put attention to details. Loyalty, honesty, and integrity are also my strengths.