Hello, I'm Bernadine, a seasoned professional driven by a commitment to facilitating valuable connections between businesses and clients. My track record includes adeptly managing appointment setting, cold calling, lead generation, and executive assistance. Allow me to provide a concise overview of some of my extensive work experience. I possess over a year of experience as an appointment setter in the real estate sector. My role involves cold calling, conducting email campaigns, and utilizing social media outreach to identify and initiate contact with potential clients. Meeting a call quota of a minimum 50 calls per shift is a key part of my responsibilities. Following successful appointment scheduling, I maintain contact through calls, texts, and emails. My proficiency extends to using CRM platforms such as Salesforce, Pipeline, and HubSpot during my tenure. Furthermore, I have more than a basic understanding of Canva and believe it is an invaluable tool for creating client-focused flyers and designs, given its prevalence in today's design landscape. I have prior experience as an appointment setter and cold caller for an Australian-based company. My role involved working with provided lead lists, conducting cold calls, and managing email campaigns. Upon successfully scheduling appointments, I would promptly pass them to the CEO. Subsequently, I handled post-sale follow-ups through phone calls, emails, and text messages. In this role, I utilized several CRMs, including Calendly, Konnektive, Bria, Nifty, Tradify, and Ring Central. In addition to these roles, I have accumulated 6 years of valuable experience in Customer and Technical Support as well as Sales Rep with various BPO companies. Furthermore, I have dedicated another 6 years to serving as an Executive Assistant for an international office-based firm located outside the Philippines.