Hire Technical Support Representative In Philippines
Are you looking to hire a Technical Support Representative In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Maybelyn M.
$300.80/Month
Philippines
Member since:
Last logged: ago
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Technical Support Representative
Hi, my name is Maybelyn Macapagal. I work as a Technical Support Representative. I deliver support to end users via chat and email. I handles pre-sale and post-sale inquiries, I also help them setting up the VPN on their devices, troubleshoot their internet and VPN connection issues, answer queries via chat and email, and follow-up with the customer to make sure that I resolve the issue. Some of the time, we also access their devices remotely to troubleshoot the issue. 3 years ago, I also worked as a Customer Service Representative of N[hidden] where I focused in customer care and product recommendations. In my almost 6 years in the BPO industry, I gained a lot of personal and technical skills. I became internet and tech savvy, self-reliant, multi-tasker, team player and passionate. Currently, I handles a maximum of 5 chats/customers at the same time and able to create a ticket while handling chats. I have also familiarities with all the common devices that we're using today such as iOS/Android phones, Mac/Windows desktops, Smart TV, Android TV, routers and a little bit knowledge in Linux. I am also aware of the trends online and familiar in latest updates on Social Media such as Facebook, Instagram, Messenger, YouTube, Twitter, TikTok and many more.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $300.80/Month | Part-Time | College Level | 6 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $300.80/Month | Part-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 6 years |
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