Hi! My name is Jhonny Bhebs, you can call me JB for short. I worked as a Freelance Admin Assistant on a non-profit organization. I do manage the institute's emails, scheduling and managing of files on the Google Drive. Prior to working from home, I worked as a Customer Service Associate II for about 2 years in the Telecommunication industry, taking inbound chats and phone calls. On a day-to-day basis, we're the primary point of contact with customers working to ensure that their needs are met. We analyze and understand each customer's issue and follow the right troubleshooting steps to provide options that could help resolve their issues. We also help the sales team generate leads, identify potential leads, forward to sales reps, and we advertised new products or service promotions, and use suggestive upselling techniques to close a sale. I have a strong background in: ✓ Social Media Management ✓ Administrative Tasks ✓ Customer Service ✓ Web Research  ✓ Data Entry I am familiar with: ✓ G-Suite, ✓ Calendly ✓ Slack ✓ Strikingly ✓ Trello ✓ Wondershare Filmora X ✓ Sony Vegas Pro ✓ Canva ✓ Photoshop ✓ MS Office ✓ WPS ✓ Wix ✓ Ableton Live 10 ✓ Hootsuite; Later ✓ Notion Other Qualities I possess are: • Good communication skills and good command of the English language. • Wide range of expertise in the use of software for graphic design, music, and video production. • Passionate when it comes to music, compositions, and poetry. • Great leader and motivator for the team. • Quick learner and can easily adapt to any difficult situation. I also went through intensive VA training and am a certified freelancer ready to go. Let's talk! Here's a link to my latest CV - [hidden][hidden]/file/d/1S_jqCFHci_t-PzKYKskqaurZ6PFc-e2b/view?usp=sharing Here's a link to some of my portfolio - https://bit.ly/jhonnybhebs