With over two years of extensive experience as a Virtual Assistant, my expertise lies in efficiently managing cleaning companies and short-term/long-term rentals. My role encompasses various responsibilities such as setting up new listings, ensuring their accuracy across property management software and prominent rental platforms like Airbnb, B[hidden], and VRBO. Additionally, I handle booking appointments, billing, coordinate with cleaning staff, monitor supplies, conduct property checks, manage calendars, and generate insightful reports. Proficient in a range of software including Hostaway, Guesty, LMPM, Slack, Airbnb, VRBO, B[hidden], Pricelabs, EZ care, Breezeway, Point Central, Safely, Google Sheets, Excel, and Canva, I excel in optimizing operational efficiency. Moreover, I extend support to realtors with property marketing, cold calling, and real estate transactions, while also managing customer service for travel, technical, and financial issues for Airbnb and VRBO accounts. Prior to my virtual assistant career, I accumulated two years of invaluable experience Lien Negotiator at a Personal Injury Law Firm. My expertise extends to the following: - Proven expertise in negotiating and resolving complex lien issues. - Excellent negotiation and communication abilities to reach mutually beneficial agreements. - Expert in using Filevine/Salesforce in getting all cases organized and updated. - strong background in Collecting medical and billing records. - Computing prorata for each medical providers to ensure fair compensation for our clients - making sure no liens are left behind to make sure that when the final disbursement letter has been presented to the client. they will get the right amount - include all expenes, attorney fees, loans on the letter for accurate computation - following up with the client to get the letter signed and ask for a google review as well once I was able to provide the client 1/3 of the settlement.