Hire Senior Customer Service Representative In Philippines
Are you looking to hire a Senior Customer Service Representative In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Sarah L.
$400.00/Month
Philippines
Member since:
Last logged: ago
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Ricky.
Virtual Assistant: Wordpress ( Divi, Elementor ) / Shopify Website Design, Google Certified White Hat SEO Expert
Digital Marketing, SEO, Shopify, Social Media Management, Website Management, WordPress, Content Strategy, Graphic Design, Shopify Templates, Website Design, Virtual Assistant, Search Engine Marketing, Project Management, English (US), Content Creation, Content Management, Lead Generation, Redesigned Website, SEO Backlinking, Web Design, Wordpress Website
$1280/Month
Last logged: ago
Senior Customer Service Representative
- Tier 2 Customer Service Representative (Email) Telus International Philippines | July 2015 - May 2017 Client: UK Support (Partner-Drivers and Riders) Answered all emails received by clients and resolved their queries and complaints on a daily basis Forwarded requests as per escalation policy to higher level of support Arranged resolution of customer support issues that can’t be resolved by first line support Resolved requests related to billing and account issues, and some technical assistance - Senior Customer Service Representative (Chat) Concentrix Philippines | July 2017 - Present Client: US/CANADA Support (Sales, Service, Tech) Introduces and promotes the right products to prospective customers according to their needs Establishes, develops and maintains positive business and customer relationships Resolves customer issues on the first contact whenever possible Provides post-sales customer service Documents all details on the resolutions presented Follows escalation procedures as necessary Conducts sales/service/technical shadowing and mentoring sessions to assist newly hired agents - Has knowledge to create valid leads that can help business or clients - Knowledgeable with eCommerce sites (product listing)
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $400.00/Month | Freelance | College Level | 7 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $400.00/Month | Freelance |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 7 years |
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