I believe in providing quality service. I specialize in document review with over 3 years of experience providing support in 644 cities in United States and 12 cities in Canada. I've been a VIP awardee for being one of the top agents in our company in the year of 2019. I'm also appointed as Subject Matter Expert that helped managing the team as well as providing support under the supervision of our team manager. I'm a quick learner and have extensive experience in using/utilizing Microsoft Office Tools, Google Drive, Google Docs, Google Sheets, Google Slides, Google Forms and Slack. Upon accepting a project, I guarantee to accomplish all requirements. I am always committed to meet deadlines and leave clients completely satisfied. Some people make the world special by being in it, and I consider myself one for all of the businesses I participate in. I have worked for a company as a day job here in our country. I started being a Customer Service Representative, then became a Subject Matter Expert by being exceptional and always on top of our department. I attained that milestone not just hitting the metrics but being a helpful peer, understanding employee, and respective to anyone in the company. Being exceptional isn't enough to be a leader as it needs the quality to persuade and show you have the eagerness to help the company to be successful. I learned these qualities for being a Subject Matter Expert and help me land my career as a freelancer inside and outside of Upwork. My work experiences as a freelancer only follow three principles that differentiate me from others. First is being not just an employee but part of a big family that all I perform will not only affect me but the one I cared for as well. The second one is being open to all feedbacks thrown to me. Living with this made me a better version of myself by adapting to what is needed as long as it is ethically and legally proper. The last one is not being contented with what I can deliver. This made me strive more and offer more compared to what is needed for the job, and this restarts the cycle of my principles to the first one, which is considering it as a family and repeating the whole process. By following this made me a progressive person and not being contented with what I was yesterday. If you ever need to know the specifics of my experiences throughout the years, we can hop on a call, or I'll send it through message if you feel interested in letting me be part of your family.