Rachelle is a free-spirited and strong-willed online worker who believes in making all her work showcase what kind of person she is. She is proactive, a first-rate people-person, and quite an interesting person to engage with. She has a knack for making things free of any mistakes and an open mind for accepting objective criticisms or corrections from clients. Another great thing she prides herself on is that she never stops exposing herself to new learnings or crash courses that could help her enhance the skills and capabilities she has now. She’s everything you would want for a worker, she’d not only act as an employee but rather as a partner to you - with the same goal of achieving success for your business. Rachelle has a total of 4yrs experience in BPO handling different Accounts/LOBs, mostly Customer Service and Technical Support. Also knowledgeable in MS Office and Google Services. Rachelle had experience as a Freelance Record Note-taker for almost 2 months and a Freelance Audio Transcriber/ Annotator/ Labeler for 4 months. Skills: *Excellent Customer Service *Technical Support *Data Entry *Data Analysis *Web Research *Attention to detail *Organized *Great Communication Skills *Organized *Flexible *Quick Learner *Adaptability *Problem Solver *Team Player *Accustomed to working with deadlines Tools: *Familiar with Microsoft Office *Familiar with Google Workspace *Familiar with Lotus Notes *Familiar with Zoom, Slack, WhatsApp, Discord, Telegram, Trello, Skype, etc. *Familiar with Canva, Viva Video, Capcut, etc. *Familiar with Shopify, WordPress, PoshMark, Amazon, eBay, Aliexpress, etc. Trainings/ Certifications *• Create your e-commerce store with Shopify *• Amazon Dropshipping FBM Titans Product Research Formula *Create a Website Using WordPress: Free Hosting & Subdomain *Business Analysis & Process Management *Google Ads for Beginners *Online Course for E-Commerce Drop Shipping *Introduction to Microsoft Excel *Get More YouTube Views 2024: Pro Tips by Seasoned YouTubers *HIPAA *HB300 *How to Become A Virtual Assistant Rate is negotiable dependent on business needs.