Hire Real Time Management In Philippines
Are you looking to hire a Real Time Management In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Jeceree S.
$900.80/Month
Philippines
Member since:
Last logged: ago
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ELIEZEL M.
General Administrative Virtual Assistant / Data Entry
$800/Month
Last logged: ago
ELIEZEL M.
General Administrative Virtual Assistant / Data Entry
Documentation, Data Entry, Project Management
$800/Month
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$800/Month
Last logged: ago
Real Time Management
Monitoring call queues and staffing levels: We monitors the call queues and staffing levels in real-time to ensure that the call center is adequately staffed and that customers are not waiting too long to be served. Adjusting staffing levels: Based on call volumes and other factors, the real-time manager may adjust staffing levels by adding or removing agents to ensure that service levels are met. Managing call routing: We manage call routing to ensure that calls are being directed to the right agents, based on their skills and availability. Analyzing call center metrics: We also analyze call center metrics in real-time to identify performance trends and areas where improvements can be made. Coordinating with other departments: We may work with other departments, such as IT, to resolve technical issues that may be impacting call center performance. Providing reports: We also provide reports to senior management on call center performance, including service levels, call volumes, and other key metrics. Overall, our job is to ensure that the call center is operating efficiently and effectively in real-time, and to make adjustments as needed to improve performance and meet customer needs.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $900.80/Month | Full-Time | 4 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $900.80/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $ | 4 years |
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