Hire Quality Specialist (CSR/TRS) role In Philippines
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Jenepher B.
$500.80/Month
Philippines
Member since:
Last logged: ago
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Quality Specialist (CSR/TRS) role
I've had 12 years of experience with customer service on different line of business ( chat, email, voice). Ive worked with people around the globe solving their issues specially when I was with Amazon Customer Service as our main goal is for the customer to smile at the end of the day. I also focus on process improvement and that dealt with a lot of data to collect from customer and agents feedback. Coming up with a survey to get everyones point of view on new ideas and/or employee engagement activities were some of my tasks too .I have daily, weekly and monthly reviews with the clients. This involves a lot of data collects and understand what droves the performance to increase and finding solution to be better is what I do daily.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $500.80/Month | Full-Time | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $500.80/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
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