Operations Supervisor versed in business and employee management. Offering 6years and 3 months in the BPO and VA industry. Decisive and strategic leader in problem solving with excellent communication and planning skills. Excellent reputation for resolving problem and improving customer satisfaction. ——————————— Hello Ma’am/Sir, Good day! I saw your profile at Google| E-virtual Assistants and thought of sending you a message if you are still in need of a Virtual Assistant. I worked for 4 years in the BPO industry the asset that I can offer is that I am very particular. I worked as an agent and got promoted as Team Leader for several accounts including for virtual assistants working for NYC BASED BROKERS for Compass in New York. I was able to handle several accounts (Airlines, Insurance, Hotels, Car rentals, VA's and etc) all of them are customer service and sales. I'm also computer literate and knowledgeable about MS Office, Word, Excel, PowerPoint, Google Apps, and Etc. I have skills in Tele Marketing, Administrative Management and Support, Website Design, SEO, Funnels, Appointment Scheduling, Inventory Control Report Preparation, Payroll, Lead Generation, Affiliate Marketing, Data Analysis, Call handling, Cold Calling, Doing email and Social Media Advertisements(email blasts and etc.)and Image and Video editing. I have worked with Canva for almost 4 years and I find it so comfortable and easy to use. I wanted to be honest with you and that I came from the Philippines but I have good communications skills from verbal to written. Hoping to hear from you soon. Thank you so much. All the best, Carmela Canonoy