Hi, I’m Kimberly, a dedicated and detail-oriented virtual assistant with over 5 years of experience in the Business Process Outsourcing (BPO) industry. I've been to several account categories like Financial, Retail Sales, Healthcare and Telecommunications. My virtual assistant journey began 2 years ago where I first worked as a virtual medical assistant and social media manager for Australian Pulmonary and Sleep Specialist in Melbourne, Australia. I provide comprehensive administrative support, project coordination, customer service, triaging of referrals, managing clinical emails and video and photo editing for my client's Youtube channel. Right after a year of service and considering that it was an onsite role, I decided to invest my own equipment and set the drive to find direct clients online and luckily I got hired to another Australian Doctor-Businessman professional who owned a mobile imaging company in New South Wales , Australia. My role was a booking staff where I managed bookings for mobile Ultrasound, X-rays and Echocardiograms. I am the frontline contact and I also managed bookings through emails. Not too long after I got hired with my Australian client, I got another client who is an Attorney in Novi Michigan and owned a small law firm for Lemon Law cases only. I got hired for a role as a Legal Intake Specialist, I was the frontline contact for clients to assess if they are eligible to file a Lemon Claim. I organized legal documents and proofread thoroughly prior submitting to certain individual - may it be an attorney or clients of the firm. With all the work experiences that I had, there's still more in my CV and I am happy to discuss all of those during an interview, if chosen. Furthermore, I am proficient in a wide range of tools and platforms including Microsoft Office Suite, Google Workspace, Asana, Slack, PandaDoc, DocuSign, M[hidden] and various CRM and EHR systems. I’m passionate about helping businesses grow and succeed by providing top-notch virtual assistance, dependable support, and a personalized approach to every task. Let’s work together to help your business thrive! Email: [hidden] Alternate Email: [hidden] PH Contact #: [hidden]5