Hope all is well! With nearly 7 years of remote work experience across various industries and 4 years in the BPO sector as a top-performing Customer Service Representative, I’m eager to explore work-from-home opportunities within your company where I can contribute immediate value, dedication, and results. Over the years, I’ve built a strong track record across different fields, making me a versatile and reliable asset: Lead Generation & Business Marketing – I’ve helped businesses identify and engage high-quality prospects, using targeted strategies that drive results and conversions. Customer Service Expertise – With 4 years of experience at Amazon(US and UK), I’ve handled complex customer inquiries with professionalism, providing top-tier support via inbound/outbound calls and chat. Virtual Assistant Proficiency – For nearly 7 years, I’ve worked as a General Virtual Assistant, supporting businesses with appointment setting, scheduling, email handling, calendar management, data entry, and more. Go High Level (GHL) – I’ve built and managed automation workflows, email campaigns, and funnel systems within GHL to streamline operations and improve customer journeys—delivering increased leads and better client engagement. Social Media Management – From strategy to execution, I create compelling content, monitor analytics, and grow brand presence across platforms like Facebook, Instagram, and LinkedIn. HR & Admin Support – I’ve worked as an HR Specialist and Admin Assistant in the solar industry, handling recruitment, onboarding, appointment coordination, and internal communications—always ensuring seamless operations. Creative Design & Tech-Savvy Skills – I’m skilled in tools such as Microsoft Office, Google Suite, Wordpress, Canva, ServiceM8, Podio, CallTools, Dialpad, and various CRMs—delivering designs and systems that work seamlessly. I also have hands-on experience in website creation using WordPress, Elementor, Builderall, and other website-building platforms, allowing me to craft visually appealing, high-converting websites that align with your brand and business goals. What sets me apart is not only my diverse skill set but my strong work ethic, adaptability, and commitment to excellence. Whether it’s helping generate leads, supporting clients, or running backend operations, I deliver high-quality results with a personal touch. I would love the chance to discuss how I can contribute to your team and help scale your business. Looking forward to connecting! Warm regards, Jerry Casiano JR.