With over 9 years of experience in the BPO industry, specializing in sales, I have honed my skills in generating, qualifying, and closing leads, and I’m eager to bring my expertise to your team. Throughout my career, I have worked across various sectors—tech, customer service, and complaints—but sales is where my passion lies. I thrive in environments where performance directly correlates to success, and the opportunity to drive revenue motivates me to push my limits. Most of my experience has been in outbound cold calling, specifically targeting clients across Australia, the UK, and the EU for SaaS/PaaS solutions. I have developed a deep understanding of lead generation, sales qualification, and converting cold leads into loyal customers. In addition to my core sales duties, I have extensive experience with: Lead Generation and Qualification: I’ve excelled at prospecting new clients, identifying key decision-makers, and assessing their needs to ensure a strong fit for our solutions. Outbound Sales: My expertise in cold calling, building rapport, and closing deals with prospects has directly contributed to achieving sales targets and company growth. Order Processing and Management: As a Manager, I was responsible for overseeing order processing and payment system management (PSP), ensuring smooth operations from start to finish. CRM and Sales Tools: I am well-versed in CRM platforms like Salesforce and have used them to track leads, manage customer relationships, and streamline sales processes. Vendor and Affiliate Relations: I’ve also handled communication with vendors, affiliates, and other business partners via email, phone, and chat, fostering strong, long-term relationships that benefited the business. Administrative Duties: In my managerial capacity, I was responsible for a range of administrative tasks, ensuring operations ran smoothly across various lines of business. What excites me about this opportunity is the chance to contribute my extensive sales experience while learning and growing within a dynamic team. If there are skills or tools specific to your company that I haven’t yet mastered, I am more than willing to undergo training and development to contribute effectively to your goals. I am confident that my results-driven attitude and commitment to excellence will make me a valuable asset to your team. I look forward to the possibility of discussing how I can contribute to the ongoing success of your company.