I am a result-oriented and passionate professional, having in-depth knowledge about technologies and modern trends . I believes in empowerment and teamwork, highly adaptable, fast learner, and effective communicator. I give 100% to the work I do and my goal is to build strong, long-term mutually beneficial relationships with startups, small companies, SMEs, Organisations, and clients alike. I have experience across a wide range of responsibilities and I’m happy to ‘muck in’ and do what is needed. As a IT Virtual Assistant i provide remote technical support and administrative services to clients, helping them manage their IT-related tasks efficiently. This role involves troubleshooting software and hardware issues, managing online accounts, setting up and maintaining virtual environments, and ensuring data security. I will perform regular system updates, handle email correspondence, and assist with various online tasks, including website maintenance, database management, and technical documentation. Key Responsibilities: -Provide remote technical support to clients, resolving software and hardware issues promptly. -Manage and troubleshoot online accounts, virtual meetings, and remote access tools. Install, configure, and maintain software applications and virtual environments. -Conduct regular system updates, backups, and security checks to ensure optimal performance. -Handle email correspondence, schedule appointments, and manage digital calendars. -Assist with website maintenance, including updates, backups, and troubleshooting. -Maintain and organise digital files and databases, ensuring data accuracy and security. -Create and update technical documentation and user guides. Offer training and support to clients on various software applications and tools. Qualifications: -Proven experience as an IT support specialist and virtual assistant. -Strong understanding of various operating systems, software applications, and remote support tools. -Excellent problem-solving skills and the ability to troubleshoot technical issues. -Proficiency in managing online accounts, virtual meetings, and remote access tools. -Strong communication skills, with the ability to explain technical concepts to non-technical users. -Self-motivated, detail-oriented, and able to work independently. -Familiarity with website maintenance, database management, and data security practices.