Hi, it's me Famela. I appreciate you looking through my profile, and I'm happy to inform you that I have the skills necessary to do the task at hand. I have been supervising customer support representatives for approximately two years. Resolving incoming and outgoing caller complaints was one of my responsibilities. Handle their request and make account modifications. I have confidence in my abilities to enter data, provide customer support, and manage emails. As my experiences demonstrate. These demonstrate my capacity to respond to questions from customers. I oversee social media. I am familiar with creating social media accounts and staying up to speed with trends on various social media platforms that may be utilized for your account. Instagram, TikTok, Facebook, and Twitter. I would gladly take on any work that is presented. You can be confident that I'll try my hardest to deliver results to your satisfaction and standards. EXPERT IN TERMS OF: Email management, Calls Handling and Customer Relationship Management (CRM), Google Workspace, Microsoft Office, Creation Canva, and Video Editing. 🔥SKILLS AND SERVICES🔥 📌PROJECT AND CALENDAR MANAGEMENT Expert in using Google Spreadsheet, Excellent in tracking projects and providing updated reports. And Adept in using Google Calendar. EMAIL MANAGEMENT Excellent at keeping emails organized and consistently checking to make sure your inbox is empty. Make sure that emails are sent promptly and accurately. Excellent at creating email templates with images. LEAD GENERATION AND DATA ENTRY Competent with Microsoft Office. adept at utilizing Google Suite. Competent with Canva for generating presentations. Possess exceptional attention to detail when doing administrative work. 📌SOCIAL MEDIA MANAGEMENT and FACEBOOK ADS for your business Excellent in handling various social media accounts such as Facebook, Instagram, and LinkedIn. Adept in Facebook Business Suite. Know how to measure the ROI and manage your business page. 📌EDITING Skilled in Canva, creating short videos and clips a filmora and capcut. Proficient in editing photos in Lightroom and Photoshop. 📌APPOINTMENT SETTING Locating possible clients and reaching out to them by email and cold call and answering calls, as well as interacting with clients or customers. I'm excited to talk with you and find out how your company can operate efficiently. Best, Famela Taladro