With over 3 years of experience in the BPO industry, I have developed a robust skill set that encompasses strong communication skills, proactive problem-solving, and meticulous attention to detail. My tenure at IBEX has been marked by numerous accolades as a top-performing agent, reflecting my dedication and eagerness to learn and grow. Previously, I worked as a Content Writer and Virtual Assistant, where I honed my ability to create engaging and professional content, manage various administrative tasks, and support business operations effectively. This experience has enhanced my versatility and commitment to delivering high-quality results. I am particularly passionate about learning new languages and engaging in intellectual challenges such as solving math problems and logical puzzles. This enjoyment of problem-solving translates into my professional life, where I thrive on tackling complex issues and creating value within my organization. Skills: Strong communication and customer service Proactive problem-solving Analytical and strategic thinking Detail-oriented and meticulous Organizational skills for managing multiple responsibilities Adaptability and flexibility Content creation and writing Virtual assistance and administrative support Achievements: Numerous awards as a top agent at IBEX Successful weight loss journey, demonstrating discipline and determination My goal is to continuously improve my skills and achieve career growth and recognition in the BPO industry. I am excited to bring my experience and dedication to new opportunities and contribute meaningfully to any team I join.