With over five years of experience in the BPO industry, I have honed my abilities in Sales, Customer Service, and Technical support. My most recent role as an Account and Billing Associate with a prominent Internet Service Provider in the US allowed me to manage customer accounts, handle payment methods, and address various account-related inquiries. This position demanded meticulous accuracy as it involved dealing with sensitive client information, a responsibility I took very seriously. Furthermore, I served as a Customer Care Specialist in one of the largest banks in the Southern part of the US. In this role, I was responsible for assisting customers with their daily banking needs, including providing account balances, processing transactions, managing incoming and outgoing funds transfers, and handling reported cases of lost or fraudulent debit cards. This experience taught me the value of attentive customer care and the importance of maintaining professionalism and composure even in high-pressure situations. While my previous roles have been in different industries, I am fully aware that the medical field presents unique challenges and terminologies that I have not encountered before. However, I am eager to embrace the opportunity to work in this sector and believe that with the proper training and my enthusiasm for learning, I can quickly adapt and excel in my duties as a Patient Service Receptionist. Having researched your company extensively, I am drawn to the positive work culture and the commitment to providing top-notch care to patients. I am confident that my adaptable nature, strong communication skills, and dedication to delivering exceptional service align well with the values upheld by your organization. I am excited about the prospect of contributing my skills and passion to your team. Enclosed with this email is my resume, which provides more detailed information about my work experience. I would be delighted to discuss my application further in an interview.