Hi. My name is Gela from Manila, Philippines. I've been doing freelance work since 2016. I am an experienced Virtual Assistant, Product Trainer, Quality Analyst, and Team Leader who's passionate about my work. If you are a Solopreneur or a Small Business overwhelmed with the plethora of tasks it takes to keep up with your business or passion...Let me help - I'm equal parts creative and techy. I have a sharp design eye as well as a strong aptitude and appetite for learning software. I bring 14+ years of experience to the table. I thrive in learning software, and systems and embracing change. Innovation is my happy place, and I see it as a form of creativity. I want to know the overall big picture of your business and understand your pain points. I excel at identifying ways I can assist or streamline the parts of your business that bring you less joy so that you can focus on the areas that energize you and move your business forward. I'm a bit obsessed with creating business systems and harnessing the fantastic tools for online automation that fit your business and will keep it humming without taking over your life. If you are ready to let go of doing it all yourself. Let's talk! I am excited to bring to the table all these experiences. I am dedicated, hard-working, a fast learner, loyal, and a team player individual. I strive for a positive workplace, but I can also work under pressure with integrity. I have fully developed skills that will be able to make one business continuously grow. I have worked for big companies and consistently provided excellence beyond expectations. I always become an asset to the company I am working with. I gained a lot of experience, but most of my working timeline has been dedicated to customer service. Below are my skills and highlights: ✅Customer Care ✅Executive Virtual Assistant ✅Email Handling ✅Chat Support ✅Technical Support ✅Bookkeeping ✅45 WPM with 99% accuracy ✅Lead Generation/Skip Tracing ✅Real Estate Cold Calling ✅Proofreading/ Content Creation ✅Social Media Management ✅Creating Facebook Ads for E-Commerce Stores Applications and Tools, websites I use: Google Sheets Google Docs Microsoft Excel Microsoft Word Outlook Slack Zendesk Salesforce - Omni Gladly Laravel Ship Station Shopify, eBay Facebook WordPress Taleo Brivity CRM Xero Quickbooks Online Trello Asana Google Workspace Meta Business Suite Buffer Hootsuite Agorapulse Canva Poster My Wall Loom: Skype WhatsApp Slack Discord Post Planner SocialBee Zoho CRM Salesforce HubSpot Pipedrive Funnelfy.io Autopilot Adobe Acrobat Adobe Premiere Adobe Photoshop Salesmate Zapier Tailwind Pinterest TikTok Business Facebook Meta Business Suite Apollo Outreach Excel CoConstruct Builder Trend I've always believed that every customer deserves to be happy and possible if we provide good customer service to them. Given my experiences and personal accomplishments, I can vouch that hiring me will be the best decision you'll ever have. I'm looking forward to working with you!