ANGELBERT BERMUDEZ Skype: [hidden]:f22d958053460b21 Email: [hidden] Phone: [hidden]8 I'm a graduate of Bachelor of Science in Business Administration Major in Financial Management. I have worked as a Customer Service Representative (BPO) in one of the biggest wireless provider in the USA for almost two years. My job includes customer service support, billing and payment management, sales and technical support. I also have worked as an Account Associate in an American company (BPO) in which my job includes processing orders, follow-ups, emailing, scheduling and setting up an appointment. I have home-based job experience as an English Online Teacher (ESL) in one of the biggest ESL companies in China. My previous jobs also included social media marketing where we posted pictures in different Facebook groups in the US as a way of getting free advertisements. We replied to their inquiries and provide contact information where they can ask about detailed information about the products we market. This job experience led me to a Marketing Consultant position in one of the in-demand brands in amazon. I've managed beauty products, appliances, blender, drones and etc. I was the one responsible for posting advertisements, email marketing/copywriting and creative content in seven Fan pages and groups on Facebook. I managed Facebook followers, posts and engagement. Our job also includes customer service and sales. In times where inquiries were overwhelming and our customer service couldn’t cater to all, I would fill in as a customer service representative as well. Negotiating and closing deals with Social Media influencers is also another thing I am good at. I have also gained some experience in the real estate industry as a Virtual Assistant (VA) where we called prospects and offered them our products and services. We set up an appointment for them and also post advertisements in different classified ads. We also generate leads using classified ads, IFTTT and Gmail. I have been a chat support agent for 6 months in one of the in-demand products in amazon as a customer service representative. I also have some experience in order fulfillment. I also have real estate cold calling experienced. We call leads through MOJO and we deliver calling script and once they are interested we get the property information and to get back with them with an offer for their property. Through these experiences, I'm certain that I can do whatever job that will be assigned to me with less/no supervision. I'm a hard-working person and a dedicated one. I always make sure that every task assigned to me is a job well done at the end of the day.