I am Barry Sebastian, I have a strong background as a General Virtual Assistant for 2 years as a Transactions Settlement Analyst in a Real Estate brokerage, I bring extensive experience in administrative support, CRM management, and customer experience. My most recent role as a Transactions Settlement Analyst showcases my expertise in handling CRM systems, Reviewing Documents and Contracts, and making sure all adhere to the company policies with strict compliance, calendar and email management, and customer support through various channels. Previously, I have worked In the call center industry as a Customer Experience Associate and Business 2 Business Back-Office support as an Order Manager allowed me to develop skills in order processing, complaint resolution, data entry, and reporting while managing high-priority projects and ensuring timely service delivery. My technical proficiency spans across various CRM platforms like (Zoho, HubSpot, SkySlope, Systeme.io), productivity tools like (Google Suite, MS Office, Asana), and communication software (Zoom, MS Teams, RingCentral, Vonage and Fuze), along with graphic design skills in Adobe Photoshop and Canva. I am highly adaptable, detail-oriented, and proactive, capable of working independently or within a team while meeting deadlines with accuracy. In an ideal work environment, I thrive under a supportive and communicative leader who provides clear guidance, trusts in my expertise, and values professional growth. I work best with a boss who is fair, respectful, and organized, ensuring a positive work atmosphere while promoting efficiency and career development. My ability to multitask, problem-solve, and streamline processes makes me an invaluable asset in any business setting.