"WORK EXPERIENCE" AMAZIN CLEANING SERVICES US June2022-Aug2022 Part time Lead Generation Online web search for leads to offer cleaning services in US NIX CAFE Dec 2021- July2022 Part time Social Media Manager Create and schedule content to post on Facebook page ,engaging to audience through their comments and answering their queries. LUIS CATERING SERVICES Sept 2020-June 2022 Business Manager Managing our crew in canteen, quality assurance and finance management. Microsourcing 6/2019-1/2020 Project: Northwestern Mutual Life Insurance US Contact, follow up with and retrieve medical records from individual physicians, medical groups and hospitals. The Results Companies 9/2018-2/2019 Account: Wellcare US Answer phone calls from customers who have inquiries on their prescription drug plan. Sutherland Global Services 5/2017-10/2017 Account: eBay NA SELL Efficient and accurate resolution of issues and questions regarding sellers accounts. Helping them navigate and list all their products on the eBay site. ACCENTURE 1/2012-5/2013 Project Baltimore Gas and Electric (BGE US) Handle Back Office Account as a Billing Analyst for Gas andI’ m a Call Center Associate with more than 3 years of experience addressing customer requests and concerns.Doing inbound and outbound call assistance and non voice account. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Im also in depth knowledge of these: Customer Service Cold Calling Specialist Appointment Setter MS Office Canva specialist Photo editing Document editing Resume making Virtual Assistant Travel Management Email management Web search evaluator Online researcher Lead researcher Lead generation Data entry Professional Image Background remover MS excel Google spreadsheet Online internet researcher List product Product listing Ecommerce listing Product lister Product researcher Marketing researcher Ebay lister,eBay listing,eBay product lister Cross listing Cross posting Cross lister Poshmark lister List perfectly Ebay list perfectly Etsy lister Data encoding Social media manager Email marketing Chatbot Everything can be learned and improved as long as we have the right attitude and proper mindset! Try on me! +63 [hidden] charrymilosantosledesma @[hidden] SKYPE [hidden] live:.cid.e5b0ad9ad79167b6