If you're searching for a highly skilled 𝐓𝐨𝐩-𝐫𝐚𝐭𝐞𝐝 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 endowed with a wealth of attributes and technical prowess for your business needs, your search ends here. 𝐇𝐞𝐫𝐞'𝐬 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐚𝐬𝐬𝐢𝐬𝐭 𝐲𝐨𝐮 𝐢𝐧 𝐲𝐨𝐮𝐫 𝐝𝐚𝐢𝐥𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬. 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐓𝐚𝐬𝐤𝐬 | 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 💼 Administrative Support 🖥️ Project Management 📩 Email Management 💻 Data Entry 📂 Files Organizing 🎯 Task Management 🚀 Follow-up 📋Bookkeeping 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐮𝐬𝐞𝐝: Project Management Tools ✦Salesforce ✦Asana ✦Trello ✦Hubspot ✦Fileinvite Office Tools ✦Google Sheets ✦Google Docs ✦Google Slides ✦Google Drive ✦Microsoft Excel ✦Microsoft Word ✦Microsoft ✦Canva Customer Service and Communication Tools ✦Hootsuite ✦Ready-To-Call ✦Slack ✦Ringcentral ✦Gmail ✦Whats App +++THERES MORE! I have experience in 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐓𝐨𝐨𝐥𝐬: Freshdesk, Amazon Seller Central, Wayfair, SPScommerce 𝐎𝐫𝐝𝐞𝐫𝐬 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠: ⭐ Utilize Shipment, Amazon Seller Central, SPSc Commerce, and Shopify for processing orders from both B2B and B2C customers. Ensure timely and accurate fulfillment of orders to prevent late shipments. Monitor logistics and coordinate with shipping partners to optimize delivery processes. Stay updated on order statuses and resolve any issues that may arise during the fulfillment process. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: ⭐ Address customer inquiries and concerns using Amazon Seller Central and Freshdesk. Keep an eye on negative reviews and promptly address them to maintain a positive online reputation. Maintain an eye on customer feedback and use it to continually improve products and services. Provide a speedy response to customer inquiries and ensure satisfactory resolution of any issues that may occur. 𝐒𝐮𝐩𝐩𝐥𝐲 𝐂𝐡𝐚𝐢𝐧 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: ⭐ Coordinate with suppliers to ensure timely procurement of products and materials needed for fulfilling orders. Maintain strong relationships with suppliers to negotiate favorable terms and resolve any issues that may arise. Monitor inventory levels and forecast demand to prevent stockouts or overstock situations. Utilize inventory management software to track stock levels and optimize inventory turnover. 𝘐 𝘢𝘮 𝘧𝘭𝘦𝘹𝘪𝘣𝘭𝘦 𝘸𝘪𝘵𝘩 𝘳𝘦𝘨𝘢𝘳𝘥𝘴 𝘵𝘰 𝘥𝘶𝘵𝘪𝘦𝘴 𝘢𝘯𝘥 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘢𝘯𝘥 𝘐 𝘢𝘮 𝘤𝘰𝘮𝘮𝘪𝘵𝘵𝘦𝘥 𝘵𝘰 𝘥𝘰𝘪𝘯𝘨 𝘮𝘺 𝘣𝘦𝘴𝘵 𝘵𝘰 𝘧𝘶𝘭𝘧𝘪𝘭𝘭 𝘵𝘩𝘦𝘮. -𝓕𝓮𝓲𝓪𝓱