Are you in search of a dedicated personal virtual assistant? What makes me the ideal choice for your personal virtual assistant? I am an experienced and detail-oriented virtual assistant with a proven track record in managing customer service and administrative tasks remotely. Skilled in meeting deadlines and processing information efficiently through strong research abilities, I excel at providing high-quality administrative and customer service support, ensuring smooth remote office operations and effective call management. My goal as a freelancer is to deliver high-quality, dependable services that contribute to the success of individuals and professionals in need of virtual assistance, administrative support, data entry, document management, and other general administrative tasks. With over 7 years of experience in the field, I have honed the skills needed to consistently deliver high-quality work. I am committed to continuous learning and challenging myself to exceed expectations. My positivity, determination, and eagerness to explore new opportunities are often highlighted by my clients as key factors in my success. The following are the services I can provide to support you and your business: - Email / Chat Support Advance Knowledge in CRM tools: (DYL, NICE inContact, Avaya) - Lead Generation - Administrative Support - Inbound/ Outbound Phone Support and Cold Calling - Voice Recorder - Basic Video Editing using Capcut and Adobe Premiere - - Email Campaign using Mailchimp - File and document organization - Email monitoring and organizing Writing and maintaining records - Social media management - (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools) - Social Media Management using Google Calendar, and Calendly - Research, Data Collection, and Data Entry - Social Media community engagement - Product Research and Web Research - Creating social media graphics, brochures, flyers, and banners using Canva - Advance Knowledge in MS Office (Word, Excel, Power Point, Outlook) - Advance Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail Calendar, Slides) - Advance Knowledge in Task Management Tool like Trello - Managing electronic contracts using DocuSign Document conversions (PDF, Word, Excel, Text) - Transcription: Transcribing audios/videos Communication with clients via telephone, email, messenger systems, social media platforms I am a highly skilled, enthusiastic, and self-motivated professional with a strong ability to learn quickly. I value hard work and integrity, and I am committed to building long-term professional relationships to ensure the success of every project. I am confident that if given the opportunity, my contributions will exceed your expectations.