Welcome to my profile! I am an experienced Virtual Assistant specializing in providing comprehensive administrative support, exceptional customer service, and efficient task management to clients like you. I am dedicated to streamlining operations, optimizing productivity, and delivering outstanding results. With a background as a Customer Service Representative for a US telecommunications company, I have developed excellent phone etiquette and the ability to handle customer interactions with professionalism and empathy. My experience in dealing with diverse customer needs and resolving issues has honed my skills in active listening, problem-solving, and ensuring customer satisfaction. As a Virtual Assistant, I bring a wide range of administrative skills to the table. I excel in managing emails, organizing calendars, conducting accurate web research, preparing reports, and coordinating efficient workflows. I am detail-oriented and adept at multitasking, ensuring that deadlines are met and projects are executed seamlessly. Furthermore, my background as an Account Executive for a travel company has provided me with strong organizational skills in planning and coordinating trips. I have hands-on experience in booking flights, accommodations, and transportation, as well as arranging itineraries to ensure a smooth travel experience for clients. In addition to my practical experience, I have a solid educational foundation and a passion for executive administration and support. I am committed to staying updated with the latest tools and trends in virtual assistance, continuously expanding my skill set to better serve my clients. Key Skills: •Detail-Oriented •Improving Customer Experience •Positive Attitude •Time Management •Interpersonal Skills• •Customer Service •Complaint Resolution •Email Management •Calendar Management •Travel Arrangement •Problem Solving •Multitasking •Reliability and Resourcefulness •Building Customer Loyalty •Microsoft Office •Google Apps •Canva •CRM If you are seeking for a reliable and efficient Virtual Assistant who can handle diverse administrative tasks, provide exceptional customer service, and contribute to your success, I am here to support you. Let's collaborate to streamline your operations, enhance productivity, and achieve your goals. Feel free to message me directly to discuss any opportunities or to inquire further about my services. I look forward to connecting with you and exploring how we can work together to achieve remarkable results! ;-) wink