I have over 10 years of Virtual Assistance, Customer Service, and E-commerce experience. I help E-commerce Entrepreneurs & Shopify Store Owners increase their sales, productivity, and customer retention through my excellent, quality service. My name is Sarah and my goal is to deliver outstanding results and to provide 100% accurate service to my clients, giving them full satisfaction. I make sure customers are happy and satisfied by providing world-class customer service. I am a highly motivated, organized, dedicated, and driven professional with over 10 years of extensive experience in a BPO and Call Center Industry in Customer Service, Project Management, Business Development, Team Management, Sales and Marketing, Helpdesk Coordination, Order Fulfillment, and Dropshipping, Administrative Support, Email Management, Live Chat Support, Web Research, and Data Entry. Passion and Commitment - that is what I have. That makes me unique from all candidates. I strongly believe that commitment goes beyond all the skills that you have. I believe, passion and commitment transcend all the barriers for you to be able to fulfill the task given to you and to achieve your goals and give all your best to someone or something. I believe in myself, I am confident to handle all the duties you will give me responsibly. I have a great passion for working. I also have strong communicative and convincing skills to deal with diverse consumers. My objective is to continue learning and giving my best to be an expert on different crafts and to be highly proficient in my future role. KNOWLEDGE & SKILLS: Related Skills: ✅ Image Editing using Canva ✅ Video Editing ✅ Audio Editing ✅ Online Store Management ✅ Facebook Ads Management - Testing, Retargeting to Scaling ✅ Dispute Resolution ✅ Customer Service Management ✅ Marketing ✅ Inventory Management ✅ Supplier Management ✅ Facebook and Instagram Marketing ✅ Influencer Marketing ✅ Linkedin Marketing ✅ Influencer Outreach ✅ Instagram Management ✅ Content Strategy ✅ Transcription ✅ Appointment Setting ✅ Calendar Management Administrative: ✅ Microsoft Office ✅ Word ✅ Excel ✅ Powerpoint ✅ GoogleDocs ✅ Google Spreadsheet ✅ Google Drive Customer Service & Project Management: ✅ Trello ✅ Slack ✅ Shopify ✅ Skype ✅ Zoom Social Media Management: ✅ Facebook, Twitter, Instagram, Pinterest, Craigslist, Youtube, LinkedIn, Google+ ✅ Answering comments and messages ✅ Scheduling Post via Later ✅ Jobs & Ads Posting ✅ Posting related content ✅ Posting integration through different social media platforms Email Management ✅ Mailchimp ✅ Klaviyo Order Fulfillment | Product Listing ✅ Shopify ✅ Oberlo ✅ eBay ✅ Ali Express ✅ ShipBob ✅ Sellbrite I am very much interested in building long-term client relationships to ensure success in every project I am involved in. Hope to hear from you, Sarah