I am Teresia Ngugi, a dedicated and versatile Executive Virtual Assistant with expertise in email marketing, chat support, and social media management. With a background in customer service and administrative support, I am passionate about helping businesses streamline their operations, boost customer engagement, and enhance their online presence. I specialize in providing Executive Virtual Assistance, including calendar management, meeting coordination, email correspondence, and other administrative tasks. My strong organizational skills and attention to detail ensure that business operations run smoothly, allowing clients to focus on their core objectives. In the field of Email Marketing, I excel at creating campaigns, segmenting email lists, automating workflows, and tracking performance metrics. I am committed to designing email strategies that increase customer engagement and drive conversions. As a Chat Support professional, I offer real-time customer service via chat platforms, addressing inquiries, troubleshooting issues, and upselling products to maximize customer satisfaction. My proactive communication style helps to resolve customer concerns quickly and effectively. With Social Media Management, I handle content creation, scheduling, community engagement, and performance analysis across platforms like Facebook, Instagram, and Twitter. I am dedicated to fostering positive online communities and enhancing brand awareness. If you're looking for someone who is reliable, detail-oriented, and committed to delivering top-notch service, let's connect. I'm excited to support your business goals and help your brand thrive. less