Highly organized and results-driven Etsy Virtual Assistant specializing in maximizing shop visibility and boosting sales for handcrafted and vintage goods sellers. Adept in product listing optimization (Etsy SEO), managing inventory, streamlining order fulfillment, and providing exceptional customer support that cultivates loyalty and positive reviews. Core Etsy shop management skills Listing Management: Creating new listings, optimizing existing ones, updating product details, adding high-quality photos, ensuring accurate descriptions and pricing. SEO: Conducting keyword research, using relevant keywords in titles, tags, and descriptions to improve search rankings within Etsy and on search engines. Inventory Management: Tracking stock levels, updating quantities, coordinating with suppliers, managing product variations. Order Processing & Fulfillment: Confirming orders, preparing shipping labels, tracking shipments, managing returns and exchanges. Customer Service: Responding to inquiries, resolving issues, handling complaints, fostering positive relationships, gathering feedback. Marketing & promotion Social Media Management: Creating and scheduling engaging content, interacting with followers, running ads, and promoting products across relevant platforms like Instagram, Pinterest, and Facebook. Content Creation: Crafting compelling product descriptions, blog posts, promotional materials, and other marketing content that resonates with the target audience. Etsy Advertising: Setting up and managing Etsy Ads campaigns to boost product visibility and drive sales. Technical and administrative skills Platform Proficiency: In-depth knowledge of the Etsy seller platform, its features, and tools. Graphic Design (Basic): Using tools like Canva to create appealing product mockups, banner images, and promotional graphics. Microsoft Office Suite / Google Workspace: Proficiency in tools like Word, Excel, PowerPoint, Google Docs, Sheets, and Slides for administrative tasks, data management, and reporting. Email Management: Efficiently handling inquiries, organizing emails, responding to customer messages, and managing communication. Soft skills Communication: Clear, concise, and professional written and verbal communication, especially important in a remote role. Time Management & Organization: Effectively prioritizing tasks, managing multiple projects, meeting deadlines, and maintaining a structured workflow. Problem-Solving: Proactively identifying and resolving issues, finding solutions, and making informed decisions independently, according to Viva - Executive Assistants. Attention to Detail: Meticulously reviewing listings, managing inventory, and handling sensitive information with accuracy and precision. Adaptability & Resourcefulness: Quickly adjusting to new challenges, learning new tools, and finding creative solutions.