As an E-commerce Virtual Assistant, I manage and oversee day-to-day operations for online stores, ensuring smooth workflow and a top-notch customer experience. With experience in managing Amazon FBM, Shopify, and other e-commerce platforms, I provide comprehensive support that drives business efficiency, from product listing optimization to order fulfillment and customer service. Key Responsibilities: Product Listing Optimization: Create and optimize product listings on platforms like Amazon, Shopify, and others, ensuring they are fully optimized for SEO and aligned with customer expectations. Order Management: Monitor and track customer orders, ensuring timely fulfillment and shipping; handle any issues related to order processing. Inventory Control: Keep track of inventory levels, ensuring products are in stock and updated in the system, and assist in reordering when necessary. Customer Support: Respond to customer inquiries promptly, providing friendly and efficient service to resolve any issues. Market Research: Research new products and analyze market trends to ensure competitive pricing and positioning. Administrative Tasks: Handle administrative duties such as data entry, managing product databases, preparing sales reports, and assisting with project management tasks. PPC Campaign Assistance: Support the management of PPC campaigns on Amazon and other platforms, optimizing ad spend for maximum ROI. Required Skills and Qualifications: Experience with Amazon FBM and other e-commerce platforms. Strong attention to detail, excellent time management, and multitasking abilities. Ability to work independently and prioritize tasks effectively. Proficient in tools like Microsoft Office Suite, Google Workspace, and project management software (Trello, Asana, etc.). Strong communication skills and experience in customer service.