As an experienced customer support professional, I come with a strong background in social media and e-commerce. I am dedicated to delivering exceptional service and seeking a full-time position where I can stay abreast of industry trends, ensuring the highest levels of customer satisfaction. My goal is to contribute significantly to the success of companies I work with. Looking for a customer support or an e-commerce virtual assistant? Your search stops here! 🔍If you need someone experienced, independent, thorough and can start immediately $4.00/hr ✅Excellent Communication ✅Critical Thinking ✅Positive Attitude ✅Cost Effective and Tech-Savvy ✅Multitasking | Adaptability Here are some of the critical services I have managed that can assist you with, including but not limited to: 👇 ⭐Store Management - I efficiently oversee e-commerce operations, managing tasks from product listings to order fulfillment, ensuring a seamless shopping experience. ⭐ Inventory management: I maintain well-organized control of stock levels, oversee reordering requirements, and consistently update inventory records. ⭐ Order processing: Handling customer orders, confirming payments, and coordinating with suppliers for shipping (for dropshipping). ⭐ Multi-channel Customer support: Responding to customer inquiries, resolving issues, and providing assistance via email, chat, or phone. ⭐ Data entry and analysis: I handle and input accurate data entry and organization for informed decision-making. ⭐ Social media management: Managing social media accounts, engaging with followers ⭐ Email marketing: Creating and sending promotional emails, managing subscriber lists, and analyzing campaign performance. ⭐Confidentiality - Rest assured, I will treat all customer and employer information with the utmost confidentiality and security, safeguarding your sensitive data. ⚙️ 𝙏𝙊𝙊𝙇𝙎: GSuite Smartsheet Shopify Zendesk Canva Gorgias Oracle Netsuite Hubstaff Facebook Meta Tiktok Instagram Hootsuite Return portal DHL, USPS, UPS, ShipHero, EasyShip 🎖️ 𝑻𝑹𝑨𝑰𝑵𝑰𝑵𝑮: Intensive Virtual Assistant Upskilling Training Program (Coursera) Use Canva to Create Desktop and Mobile-friendly Web Pages. I aim to contribute to your business's success while expanding my knowledge and skills. It's a mutually beneficial situation for both parties. 🚀 HIRE ME Let's make magic happen. Lets Talk!: *Wink*