Graduate of BSBA Major in Financial Management in National University-Manila. Currently employed as VIP Casino Dealer at 5 star casino hotel in the Philippines but not operating yet because of the pandemic. I also worked before as a Warranty Administrator at Vertiv Co. Formerly Emerson Network Power. Part time Barista and Crew way back then. I can do both customer service and office work at the same time. Both office and hospitality jobs. • Proficient in Microsoft Office and Oracle Applications • Computer literate; Fast learner with new programs • Well-versed in communicating and interacting with foreigners • Superior communication skills in dealing with customers, co-workers and employers • Flexibility in workplace • Open to criticisms and opinions • Ability to work under pressure and meet targets • Outgoing and able to build a working atmosphere that has energy, vitality and fun • Having a methodical and organized approach to work at both individual and team level VIP Casino Dealer • Performed dealing services by demonstrating in-depth knowledge at assigned gaming table in accordance with established policies and procedures and utilized game protection both in mass gaming and VIP • Providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience inside the property • Developed thorough knowledge of rules of games of Baccarat, Three Card Poker and Fun Games (Money Wheel and SicBo) Nov 2017-Apr 2018 Vertiv Singapore Holdings Pte. Ltd-ROHQ Warranty Admin (Internship) • Assigned in shared service department for warranty team (PK, MY), testing and commissioning team (SG,PH) and verifying/validation of invoices (SG, NZ) • Processing of warranty claims, dispatch and withdrawal, service requests, purchase orders, invoicing, verifying and validating invoices and issuing warranty certificates all for UPS • Provides high quality and valuable support in all service administrative processes • Processes transactions on time and in an efficient, effective and accurate manner with focus on quality and timeliness • Ensures that proper monitoring is in place and required reports are delivered in a timely manner • Ensures that information needed by internal and external customers are provided accurately and on time Mar 2017-Oct 2017 Tully’s Coffee Philippines Barista • Prepared and served drinks and food in accordance with health codes and café standards • Maintained café cleanliness at all times and performed all support tasks in bar and equipments • Worked on registers daily to authorize returns and exchanges, and audit receipts • Strong understanding of company values and customer needs responding quickly to complex requests in fast-paced environment April 2016-Mar 2017 Wendy’s PUPSLppines/Wenphil Corp. Cashier/Crew Member • Main position to serve guests front line and also all around crew • Cash handling, counting out drawers at beginning or end of day • Prep food and beverage under fast-paced environment and high standards of Wendy’s • Held accountable for learning, understanding and working based on the company’s mission SEMINARS/ORGANIZATION • 2014-2018 Member of Junior Financial Executives (JFINEX) • Go Beyond Hospitality Workshop- A Cut above Crew • Financial Wellness Seminar: “Because everyone wants to be Rich” • The Concept of Personal Budgeting and Entrepreneurship • Entrepreneurial Excellence in Today’s Culture