Need someone who can take tasks off your plate, keep your customers happy, and support your operations with zero micromanaging? I'm here to help. With 𝟔+ 𝐲𝐞𝐚𝐫𝐬 in customer service, healthcare support, and virtual assistance, I specialize in 𝐟𝐫𝐞𝐞𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞 𝐰𝐡𝐢𝐥𝐞 𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐥𝐨𝐲𝐚𝐥 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐬𝐦𝐨𝐨𝐭𝐡. I don’t just complete tasks; I anticipate problems, streamline systems, and become your right hand. 📈 𝐖𝐇𝐀𝐓 𝐌𝐀𝐊𝐄𝐒 𝐌𝐄 𝐃𝐈𝐅𝐅𝐄𝐑𝐄𝐍𝐓: • I treat your business like my own • I work independently — no micromanagement needed • I bring solutions, not just task completion • I help you scale with clean systems and happy customers 🛠️ 𝐂𝐎𝐑𝐄 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒 𝟏. 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 • Multichannel support (email, chat, phone) with <24-hour response time • First-contact resolution to reduce ticket volume • Customer retention strategies that boost loyalty 𝟐. 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐁𝐚𝐜𝐤 𝐎𝐟𝐟𝐢𝐜𝐞 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 • EMR/EHR management (Epic, Kareo) • Medical record retrieval & audits • HIPAA-compliant documentation 𝟑. 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 & 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 • Inbox/calendar management (Calendly, Google Workspace) • CRM cleanup & email campaigns (Mailchimp, HubSpot) • Project coordination (ClickUp, Notion) 𝟒. 𝐃𝐚𝐭𝐚 𝐈𝐧𝐭𝐞𝐠𝐫𝐢𝐭𝐲 & 𝐀𝐝𝐦𝐢𝐧 • Error-free data entry (Airtable, Excel) • Process documentation for team scalability 📊𝐓𝐎𝐎𝐋𝐒 𝐈 𝐌𝐀𝐒𝐓𝐄𝐑 Support: Zendesk | Freshdesk | Gorgias | Intercom Healthcare: Epic | eClinicalWorks | Kareo Productivity: Trello | Asana | ClickUp | Notion Communication: Slack | Google Workspace | Outlook Data: Excel/Sheets | Airtable | Mailchimp 📩 𝐋𝐄𝐓’𝐒 𝐖𝐎𝐑𝐊 𝐓𝐎𝐆𝐄𝐓𝐇𝐄𝐑! If you need a reliable, proactive partner who treats your business like her own, I’d love to chat. 👉 Click "𝐇𝐢𝐫𝐞 𝐍𝐨𝐰" 𝐨𝐫 𝐬𝐞𝐧𝐝 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞—let’s discuss how I can cut your workload and elevate your customer experience. (P.S. I’m available for full-time, part-time, or project-based work. Ask about my 𝐫𝐢𝐬𝐤-𝐟𝐫𝐞𝐞 𝐭𝐫𝐢𝐚𝐥 𝐩𝐞𝐫𝐢𝐨𝐝!)