Hire Customer Support | Administrative Support I Virtual Assistant | 10+ Years BPO Experience In Philippines
Are you looking to hire a Customer Support | Administrative Support I Virtual Assistant | 10+ Years BPO Experience In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Shiela M.
$1120/Month
Philippines
Member since:
Last logged: ago
Other Virtual Assistants
$640/Month
Last logged: ago
Customer Support | Administrative Support I Virtual Assistant | 10+ Years BPO Experience
I’ve been working in customer support and operations management for over 10 years now, helping businesses keep things running smoothly while making sure customers and clients get the best experience. I’ve managed support teams, handled tough situations, improved workflows, and kept track of performance goals, basically doing whatever it takes to keep both the team, customers and clients happy. Skilled in: - Customer Support (Voice, Chat, Email) - Administrative (scheduling and shift planning, creating reports, documenting IOMs/SOPs/, email and calendar management, facilitate meetings and more) -Team Coaching, Escalations & Client Relations -KPI Management, SLA Tracking, Process Optimization -Quality Assurance and Compliance -CRM: Zendesk, Salesforce, NICE, Verint, Nexidia, Avaya One X, SAP CRM -Tools: Google Workspace, MS Office Suite I’m confident working independently, staying on top of metrics, and supporting customers, clients and internal teams. I’m open to part-time or full-time roles. A flexible schedule is preferred, but I’m also comfortable with fixed hours. If you’re looking for someone reliable, experienced, and easy to work with, I’d love to support your team.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $1120/Month | Part-Time | Bachelor | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $1120/Month | Part-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 10+ years |
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