Hire Customer Service/Tech Support Agent In Philippines
Are you looking to hire a Customer Service/Tech Support Agent In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Mark M.
$300.80/Month
Philippines
Member since:
Last logged: ago
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Digital Marketing, Email Developer, Google Analytics, SEO, Shopify, Social Media Management, WordPress, Content Writing, Banner Design, Creative Design, Graphic Design, Logo Design, Poster Design, Content Marketing, Email Marketing, Leads, PPC Marketing, Search Engine Marketing, Social Media Marketing, Content Development, Display Ads, Google Tag Manager, HubSpot, Banner Ad Design, Content Creation, Lead Generation, Website Development
$318.40/Month
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Nickjun R.
Your Web Developer / UI/UX Design
$800/Month
Last logged: ago
Nickjun R.
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JavaScript, Web Development, WordPress, CSS, Flyer Design, Graphic Design, Video Editing, Website Design, Data Entry, Real Estate
$800/Month
Last logged: ago
Customer Service/Tech Support Agent
Throughout my more than 5 years of experience in the BPO industry, I have honed my skills in handling inbound calls and back-office tasks while ensuring exceptional customer service and satisfaction. As a technical support representative, I have had the opportunity to instruct customers (especially seniors) on troubleshooting steps over the phone with patience and clarity. Through this role, I have developed a deep understanding of the importance of empathy, effective communication, and problem-solving in providing quality customer support. I began my BPO career providing email support for a grocery delivery and pick-up service offered through a website and mobile app. This role allowed me to develop strong written communication skills, as well as a keen eye for detail in handling customer inquiries, complaints, and feedback. As my career progressed, I was transferred to a different account where I handled inbound calls and delivered customer service for a dietary program. In this role, I gained experience in managing customer concerns, providing product knowledge, and ensuring customer satisfaction through effective communication and timely resolution of issues. Overall, my experience in the BPO industry has equipped me with a diverse range of skills, including exceptional customer service, effective communication, problem-solving, and adaptability. I am eager to leverage these skills and expertise in a new role while continuing to learn and grow as a professional.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $300.80/Month | Full-Time | College Level | 5 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $300.80/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 5 years |
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Nickjun R.
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