Hire Customer Service Specialist || SUBJECT MATTER EXPERT || Customer Service Supervisor In Philippines
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oli .
$3200/Month
Philippines
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Database Administration, Linkedin, Customer Service, Customer Support, Virtual Assistant, Affiliate Marketing, Email Marketing, English (US), Appointment Setting, Payment Processing
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Customer Service Specialist || SUBJECT MATTER EXPERT || Customer Service Supervisor
I am an adaptable and results-driven professional with a proven track record of growth and leadership in the BPO industry. My career began as a customer service agent in a retail account, where I developed strong communication skills, a keen attention to detail, and a deep understanding of customer needs. My commitment to delivering exceptional service led to my transition into a financial account, where I quickly adapted to new processes and regulations, demonstrating my ability to thrive in fast-paced and highly regulated environments. Recognizing my expertise and dedication, I was promoted to Subject Matter Expert (SME), where I became a key resource for my team, providing training, support, and process improvements that enhanced team performance and customer satisfaction. My leadership potential was further recognized when I was promoted to Supervisor. In this role, I have successfully managed teams, driven performance metrics, and fostered a positive and productive work environment. My journey from agent to supervisor in both retail and financial accounts has equipped me with a comprehensive understanding of customer service operations, team management, and process optimization. I am passionate about continuous learning and committed to contributing my skills and experience to drive organizational success
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $3200/Month | Full-Time | College Level | 7 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $3200/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 7 years |
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Other Virtual Assistants
Kristian C.
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$1280/Month
Last logged: ago
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