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Rosa L.
$800.00/Month
Philippines
Member since:
Last logged: ago
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Customer Service Specialist / Retention Specialist / Technical Support Specialist / Virtual Assistant
I am a graduate of Bachelor of Arts in Communication. I have a total of 5 years of experience in Customer Service. I first worked as a Customer Service Representative at Convergys. I continued my path and was hired as a Customer Service Representative for a Healthcare account at Hinduja Global Services. I also worked as a Technical Support Representative and an SME (Subject Matter Expert) at Sutherland Global Service for 3 years. My previous job was at Cxstomer, I am a Retention Specialist that works with win-back methodologies to retain up to 30% of customers attempting to cancel.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $800.00/Month | Freelance | Bachelor | 5 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $800.00/Month | Freelance |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 5 years |
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