Hire Customer Service Specialist. Email and Chat Support. Research Analyst. In Philippines
Are you looking to hire a Customer Service Specialist. Email and Chat Support. Research Analyst. In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Christian G.
$1120/Month
Philippines
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Last logged: ago
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Customer Service Specialist. Email and Chat Support. Research Analyst.
You have extensive experience in customer service, particularly in helpdesk email and chat support roles. As a Customer Service Representative Team Lead, you managed a team focused on delivering high-quality support, ensuring customer satisfaction, and maintaining compliance with service level agreements (SLAs). You implemented process improvements and collaborated with cross-functional teams to resolve complex issues. In your role as a Customer Service Representative, you consistently exceeded performance metrics, providing efficient support while maintaining high customer satisfaction rates through CRM systems. Your experience also extends to research and analysis roles, having worked as a Research Analyst, where you gathered and analyzed data on executives and organizational changes, and as a Marketing Research Analyst, generating leads, sales and supporting advertising efforts for a magazine. Earlier in your career, you worked as a Technical Support Representative, assisting customers with technical issues, processing orders, and ensuring accurate account details. This blend of leadership, technical support, research, and customer service expertise showcases your ability to excel in fast-paced environments while prioritizing customer satisfaction and operational efficiency.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $1120/Month | Full-Time | Bachelor | 8 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $1120/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 8 years |
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