Hire Customer Service Specialist / E-commerce Specialist In Philippines

Are you looking to hire a Customer Service Specialist / E-commerce Specialist In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
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Karen B.

$960/Month

Philippines

Member since:

Last logged: ago


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Customer Service Specialist / E-commerce Specialist

4.3

- I work on QUALITY over QUANTITY. - I treat my client's business as my own. - I can do excellent work even with minimal supervision. - I am a fast learner and willing to undergo training and necessary courses. - I commit to showing up every day eager to learn new knowledge and abilities. - I am someone who is solution-driven and offers assistance anytime the clients have issues, and I am prepared to go above and beyond. My relevant experience includes the following highlights: • Strong critical thinking and problem-solving skills. • Ability to effectively organize, track, and communicate about all tasks. • Making and receiving over 100 calls per day to assist clients. • Maintaining a 90 percent customer satisfaction rate each month. • Maintaining an excellent response time and duration on chat and call. • Excellent phone and chat etiquette as well as the ability to calm irate or distressed clients. • Accustomed to working on several client complaints at once. • Experience in coordinating calendars, scheduling, and re-scheduling. • Experience in E-commerce tools like Shopify, Amazon, and eBay • Proficiency with CRM tools like Zendesk, Meta, Slack, and Intercom. • Proficiency with Microsoft Office and Google Workspace. • Ability to type 60–70 words per minute with 100% accuracy. • Ability to manage four to six live chats.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$960/Month Full-Time Bachelor 7 years
EXPECTED SALARY AVAILABILTY
$960/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 7 years

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