Hire Customer Service Representative In Philippines
Are you looking to hire a Customer Service Representative In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Jessica R.
$640.00/Month
Philippines
Member since:
Last logged: ago
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Customer Service Representative
I serve as the frontline support for customers, ensuring their needs are met with professionalism, efficiency, and a positive attitude. I handle a wide range of inquiries via phone, email, chat, and social media, resolving issues promptly while maintaining a high level of customer satisfaction. Key Responsibilities: Respond to customer inquiries, providing accurate information about products, services, orders, and policies. Resolve complaints efficiently by identifying problems, offering appropriate solutions, and ensuring follow-up. Maintain detailed and organized records of customer interactions using CRM systems. Collaborate with cross-functional teams such as sales, logistics, and technical support to address complex customer concerns. Stay informed about product updates, company policies, and promotions to deliver up-to-date information to customers. Maintain performance metrics related to response time, resolution rate, and customer satisfaction. Core Skills: Excellent verbal and written communication Strong problem-solving and conflict resolution abilities Empathy and active listening Ability to multitask in a fast-paced environment Proficiency in customer support software and CRM tools
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $640.00/Month | Freelance | Bachelor | 4 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $640.00/Month | Freelance |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 4 years |
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Other Virtual Assistants
Analiza M.
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$1120/Month
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Analiza M.
Senior Trainer 1/ Data Entry
$1120/Month
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Geralyn P.
Versatile Virtual Assistant | Data Entry | Lead Sourcing | Social Media Asssistant
$640/Month
Last logged: ago
Geralyn P.
Versatile Virtual Assistant | Data Entry | Lead Sourcing | Social Media Asssistant
$640/Month
Last logged: ago
Why Do I Need A Virtual Assistant
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