Hire Customer Service Representative. In Philippines

Are you looking to hire a Customer Service Representative. In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
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Cecil D.

$400.00/Month

Philippines

Member since:

Last logged: ago


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Customer Service Representative.

4.4

The Customer Support Representative (CSR) resolves customers' queries and complaints by recommending solutions and assisting the customers with technical problems when using the products and services. The customer support representative facilitates the relationship between companies and their clients by processing orders and assisting clients with other errors, account questions, billing, and cancellations. Duties and Responsibilities - Manage amounts of incoming calls - Respond to customer inquiries - Tracking customer functional requirements - Build a trust relationship for customer account loyalty and engage customers - Handle customer complaints and provide appropriate solutions - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution - Process orders, forms, applications and requests - Attracts potential customers by answering product and service questions and suggesting information about other products and services. - Generate sales leads - Manage customers' accounts - Maintain customer databases by updating account information - Set up new customer accounts by recording account information - Keep records of customer interactions and transactions.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$400.00/Month Full-Time College Level 4 years
EXPECTED SALARY AVAILABILTY
$400.00/Month Full-Time
EDUCATION EXPERIENCE
$College Level 4 years

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