Hire Customer Service Representative/ Technical Support In Philippines
Are you looking to hire a Customer Service Representative/ Technical Support In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Annie C.
$960/Month
Philippines
Member since:
Last logged: ago
Other Virtual Assistants
$1100.80/Month
Last logged: ago
$880.00/Month
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Customer Service Representative/ Technical Support
Technical Support/ Executive Resolution Desk– Tracfone & Straight Talk Nov 2010- Jul 2017 * Delivered specialized technical support to Tracfone and Straight Talk customers, addressing device-related issues and service questions. * Efficiently resolved customer concerns, enhancing overall satisfaction and loyalty. * Documented customer interactions and solutions, contributing to improvements in the knowledge base. Technical Support Representative – Comcast Mar 2018- May 2018 * Provided extensive technical assistance for Comcast services, helping customers with setup, troubleshooting, and service enhancements. * Worked with cross-functional teams to escalate complex issues and implement effective resolutions. Technical Helpdesk Agent – United Healthcare Sept 2018- May 2024 * Offered support to health insurance members with technical difficulties related to health services and online platforms. * Diagnosed and fixed software and hardware issues, ensuring uninterrupted service. * Delivered outstanding customer service, promoting user satisfaction and compliance with standards. Sourcing Assistant – Vivian Health Nov 2022- Jun 2024 * Assisted the sourcing team in identifying and recruiting healthcare professionals for various positions. * Conducted market research to analyze trends and candidate availability, improving recruitment strategies. * Facilitated communication between candidates and hiring managers, streamlining the hiring process.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $960/Month | Full-Time | Bachelor | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $960/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $Bachelor | 10+ years |
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